833-543-0101 [email protected]
CEO Message – Tracy Long
Happy March, everybody! Spring is in the air, and we are off to an excellent start to the year at D&H United. Growth is the name of the game everywhere, and I want to thank our teams for focusing so intently on hiring to meet the needs of our customers. In San Antonio/Rio Grande Valley/Austin, we have picked up hundreds of new customer sites, and the teams there are interviewing daily—way to go, Ray de la Luz and Justin Lubash, for leading the charge. John Harris at Tanknology is doing a great job driving growth in fuel quality/tank cleaning for our managed accounts leveraging DieselCheck! We had an excellent article in our last newsletter discussing the opportunities in this business Click Here.
 
Our DoubleCheck team in Kansas City is gearing up for several big jobs in the pipeline – thanks to Chris Farrell, Tony Plummer, Jason Guhr, and others. That’s just a few stories of dozens that reflect the hard work you all are doing to win new customer business, hire technicians and support staff to get the job done, and then execute to exceed our customers’ expectations – thank you!
 
Given all of our growth opportunities, this is an excellent time to remind everyone of the laws and rules around competition in the market. Everyone must know the law, especially if you interact with competitors as part of your job. The government has laws in place, called anti-trust laws, to prevent businesses like ours from limiting, restricting, or eliminating competition in the market. For example, you should never discuss prices with competitors – price fixing, where you decide to set prices with your competitors – is illegal. Dividing territories, an agreement where two companies agree to stay out of each other’s way and reduce competition is another example of anti-competitive behavior. Not only should a company not divide customers with other competitors (for example, you take customers in this region and I’ll take them here), but you should not make agreements with competitors not to hire each other’s employees either (for example, I won’t hire your techs if you don’t hire mine) – the labor market is a market protected by anti-trust laws as well. We must also avoid “bid rigging” (I won’t bid on Project A that you are bidding on if you stay away from bidding on Project B). We will have more training on this topic in the coming months, but if you have any questions or concerns, please get in touch with your manager. When in doubt – ask!
 
Thank you again for everything you do daily for our customers and colleagues!

 

Tracy