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CONTENTS:
Celebrate!
Sergio Payan retired after 42 years with D&H United.  Congratulations Sergio!
CEO Message – Bo Sasnett
Welcome to the first edition of “Conversations From The Pump”!  It is great to write an article for the inaugural edition.  Our goal is to publish the newsletter every quarter to better communicate throughout our company.  We hope that it is a good read and will give you a new and expanded view of the company.

As we kickoff our newsletter, I thought it would be also be a good time to introduce and publish the cores values that we want to live by as a company.  These values are the fundamental beliefs of our organization and should be used as guiding principles for decision making and actions that we take.

Core Values

  • Do the right thing- Be fair and act out of integrity
  • Treat others how you would want to be treated– Fairly and equally
  • Keep it simple
  • Positive people and family culture– Take care of our people and our customers. Create a positive environment
  • No Drama– A drama free environment
  • Growth oriented– Grow our company and provide opportunities for our people
  • Continuous improvement– Always look for better ways to do things.  Get better every day.

Count Our Blessings

At the start of 2020, no one would have expected that we would experience a global pandemic.  COVID-19 has impacted so many people and companies worldwide.  All of us knows of at least one person who has tested positive.  Thankfully, we are classified as an “essential business”.  Although early on we were impacted by lockdowns, we have been greatly blessed to be so busy in most segments of our business.  I want to personally thank everyone who have worked so hard during difficult circumstances during this pandemic.  Unfortunately, it is not over and we all need to continue to be vigilant and stay safe.

Also, I want to make special mention of our teams that have helped our customers and communities during the recent hurricanes.  Thank you for the extra efforts.  It really makes a difference.

Financial Performance

Our fiscal 2020 ended up as a mixed year.  It started with a record first half but was then impacted by under-performance during the second half of the year (impacted by the pandemic).  In July, we started our fiscal 2021 year.  Our goal is to always exceed our budgets.  We view our budgets as commitments that we make towards financial performance.  We just ended our first quarter (Q1) of 2021.  Overall we had a solid Q1 and were just slightly under budget.  Our services segment was especially strong during the quarter.  Current backlog is very strong so we should see continued growth and strength in the second quarter.

Exciting Times

It is very exciting to see the growth of our company.  Recently, we signed a long term contract with Circle K and have now opened new operations in Colorado and Arizona and expanded our operations in the Rio Grande Valley.  Look out for more exciting news as we continue to grow.

I want to thank every team member for all of the contributions that you make to our company.  I hope that you enjoy our NEW newsletter.

Bo